The process
How ordering works
Six steps from basket to goods in hand. The important one is the middle: your order is priced and confirmed by our accounts team in Zoho Books, and goods only move once that invoice is confirmed on our side.
Ordering steps
Register a business account
Tell us your business name, contact number and delivery address. You can browse and build a basket straight away — approval by our accounts team only affects placing the order.
Build your basket in whole cartons
Every line shows its pack size, minimum order and the trade rate for the quantity you enter. The unit price falls as you cross each threshold, and the panel tells you how many more packs unlock the next rate.
Choose delivery or pickup
Orders at or above ₦500,000 are delivered free inside Owerri. Below that threshold we ask you to collect from the warehouse. The choice is locked once you submit.
Our accounts team prices and invoices it
We review the basket, raise your invoice in Zoho Books and send it to you. That invoice — not the website — is the confirmation that your order is secured.
We confirm the invoice, then release goods
Once the invoice is confirmed on our side, delivery is scheduled or your pickup is opened. Nothing is released before that point.
Delivery or collection
For pickup, bring the order's plate number and a phone number registered to the order. For delivery, our team confirms the address and hands over against the confirmed invoice.
Delivery
Free inside Owerri over ₦500,000
Free delivery is all-or-nothing: order below the threshold and we ask you to collect rather than quoting a partial delivery. There is no delivery fee and no minimum order fee — only the wholesale price of the goods.
- Free delivery threshold
- ₦500,000
- Service area
- Owerri and environs
- Below threshold
- Collection only
Pickup
Two checks before we hand over
Pickup is always available, including on small orders. Because a collected order leaves our custody, we verify two things at the counter: the plate number on the order, and a phone number that matches the contact registered to it. Both must match. Every attempt is logged, and only a successful check marks the order collected.
- Bring the order reference or plate number.
- Provide a phone number registered to the order.
- Both are checked against the confirmed invoice.
- On success the order is marked collected and closed.
Something changed on your contact details? Call +234 803 000 0000 before you come in.
Questions
Common questions
- Why does the website show an estimate instead of my final price?
- Because your price is confirmed in Zoho Books. The figures on this site are wholesale estimates used to build your basket — the invoice we raise is the binding one, and it may adjust for current supply pricing before it is issued.
- Can I place an order without an approved account?
- You can register, browse and build a basket immediately. Placing the order needs an approved business account, which our accounts team handles in Zoho Books.
- What happens to my order if I do not pay immediately?
- The order is confirmed against the invoice, not against immediate payment. Payment terms are agreed with our accounts team per business account.
- Can I change an order after submitting it?
- Fulfilment method and delivery details are locked at submission, because they drive our delivery planning and warehouse picking. Contact us on WhatsApp if you need to add lines before the invoice is raised.
- How do I know when my goods are ready?
- Order status is visible in your account. Delivery orders move to Ready for delivery; pickup orders move to Ready for pickup once the invoice is confirmed.
- What if I arrive to collect without matching details?
- We cannot release the goods. Pickup needs the plate number on the order and a phone number that matches the contact on the account. Call +234 803 000 0000 if something has changed and we will sort it out.